Welcome to Prosumerís Choice
This page may be about us, but we think itís really more about you, our customer. Prosumerís Choice was born from the idea that a small company could create something big and deliver products that make life easier and more enjoyable. From ergonomic laptop stands to shiatsu massage pillows, youíll discover unique items for the home, office and carÖitems that will make you think, ďHow clever!Ē or ďI didnít know they made that!Ē
Products with a Purpose
Prosumerís Choice may be new but our foundation is not. We are a division of Aleratec, a 16-year-old, family-owned American designer, developer and manufacturer of Portable Device Management (PDM) products for mobile devices, digital media duplicators/sanitizers and computer accessories. The goal was to create a unique line of products that cater to the tech-driven lifestyle of todayís busy professional. We started out small, offering simple accessories for tablets and smartphones, USB chargers, headphones and other smart gadgets. Shoppers soon discovered that reasonably-priced ear buds or portable speakers could produce great sound. They learned that it is possible to buy an inexpensive smartphone charger or a TV swivel stand that wouldnít break a month later. Today, we offer a full range of mobile and tablet accessories as well as lifestyle products for the home and garden, health and stress relief, computers and laptops and on-the-go gadgets for a more enjoyable ride.
Our Commitment to Customers
Every person at Prosumerís Choice believes that a product should do what it says it will do. We wonít bamboozle our customers with inflated promises because we know that if youíre disappointed, you wonít be back. We make products that work, products that enhance, and products that are backed by a fanatical commitment to customer service and support. When you order from us, you order from us, not a third-party. Domestic orders received by 2PM Pacific Time M-F will ship the same day. We provide free shipping and all new products include a 1 year parts and labor warranty. If for some reason you are not happy with any item you purchase, you may return it for a refund (see our Return Policy).
Our Commitment to the Environment
From the beginning, Prosumerís Choice has been dedicated to producing environmentally-friendly and socially conscious products on a local and global level. We educate our supply-chain on the benefits of the Business Social Compliance Initiative (BSCI) Monitoring System and FSC certification, which ensures that wooden & bamboo products come from responsibly managed forests. We make every effort to give preference to those who are in full compliance. Embracing socially and environmentally responsible initiatives is a key component of our corporate ethics. We believe this is a long-term investment to serve our customers better.
Itís Your Prosumerís Choice
We know weíre are just one of many online shopping sites, so whether you visit us once or come back again and again, we hope you find a product that helps make your life at home, at the office or on the road a little easier and more enjoyable. If you have any questions, comments or suggestions on new products you would like to see on our website, send us an email at firstname.lastname@example.org.
is headquartered at 9851 Owensmouth Avenue, Chatsworth, CA 91311. E-mail us at email@example.com. Toll Free Phone: 1-866-8888-PRO(1-866-888-8776), Phone: 1-818-678-6900, or FAX: 1-818-678-0486.
This is the Internet site of:
9851 Owensmouth Avenue
Chatsworth, CA 91311
Your privacy is very important to us. Your trust is one key to our ongoing success. Any information we collect is used to deliver products accurately, affect funds transfers, to maintain the highest level of customer service, and to inform you of new products and valuable information that may interest you.
Regarding this website, any information you share with Prosumer's Choice is kept in confidence. Our Internet site is designed to be a service to you. In order to provide you with the best products, excellent information and quality customer service we record certain information from your visit to our site. We record your Internet Service Provider's domain name, information indicating which site pages you viewed, the address of the site you came from before visiting our site, and any search terms you used to find our site. This information is used to improve our site. When we know what people search for the most often, we can work to improve these pages with additional information and products that you find interesting.
We also record your e-mail address if you chose to communicate with us via e-mail. And, should we offer an on-line survey, we will record any information you provide us in that survey. Prosumer's Choice uses an "opt-in" e-mail policy regarding your e-mail address. If you choose to, we will contact you periodically with in-depth information on new product announcements and special offers.
If you do not want to receive e-mail from us in the future, please let us know by sending us a message via e-mail at firstname.lastname@example.org
We occasionally share portions of our mailing lists with carefully screened companies that offer products and services that may interest you. If you are not interested in having your name shared, please let us know by sending us a message via e-mail at email@example.com
. Be sure to include your name and postal address so we can correctly update our database.
Shopping With Prosumer's Choice Is Safe
Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
Prosumer's Choice Safe Shopping Assurance
We assure that every transaction you make at Prosumer's Choice will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at the Prosumer's Choice web site.
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Prosumer's Choice will cover the entire liability for you, up to the full $50.00. Prosumer's Choice will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at the Prosumer's Choice web site while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Refunds and/or Exchanges are honored within 30 days of invoice and may be subject to a 15% restocking fee. Products must be in new, unused condition to be eligible for refunds/exchanges, and must be returned in the original packaging and with all included materials.
New Prosumer's Choice products are backed by a limited 1 year parts and labor warranty. Certified factory refurbished products are backed by a limited 90-day parts and labor warranty. Contact firstname.lastname@example.org
for more details.